Frequently Asked Questions (FAQ)
Infinity Auto Spa & Detailing Inc. – Edmonton Auto Detailing Services
❓ Do I need to empty my vehicle before bringing it in for detailing?
Yes, we strongly recommend removing all personal belongings from your vehicle before your appointment. This allows us to focus on thoroughly cleaning your car without the risk of damaging or misplacing any items.
If we need to remove belongings ourselves, an additional fee may apply as stated in our policy. For the best service and to avoid extra charges, please ensure your vehicle is emptied before drop-off.
❓ What payment methods do you accept?
Infinity Auto Spa & Detailing accepts the following payment methods:
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Visa /Debit
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Mastercard
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American Express
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Cash
❓ Are there any extra charges beyond the listed package prices?
Our detailing packages are priced based on typical vehicle conditions. However, extra charges may apply if your vehicle requires additional work due to:
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Heavy staining
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Excessive pet hair
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Strong odors (e.g., smoke)
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Heavily soiled interiors or exteriors
We will always inform you of any additional charges before starting the service.
❓ Can I get a quote over the phone or by email?
We list general pricing on our website, but final quotes are only given in person.
This is because we need to inspect the actual condition of the vehicle to provide an accurate estimate. Feel free to book an appointment so we can assess and quote accordingly.
❓ Do you accept walk-ins, or is it by appointment only?
We work by appointment only.
To ensure quality service and proper time allocation, please schedule an appointment in advance before arriving at our shop.